Troubleshooting
If something is not working as expected, find the relevant issue below and follow the steps to fix it.
Troubleshooting guides
Verbels did not join a meeting
Check what may have stopped Verbels from joining a scheduled meeting.
Fix it →Calendar is not updating
Fix issues with meetings not appearing or updating in Verbels.
Fix it →Meeting processing failed
Find out what to do when Verbels cannot process a meeting.
Fix it →Upload failed
Fix issues with transcript uploads that did not complete or process correctly.
Fix it →Workflow sync failed
Resolve issues with tasks not sending to Jira or Asana.
Fix it →Integration requires reconnection
Reconnect a disconnected tool so you can continue syncing tasks.
Fix it →